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Privacy Policy

1. Introduction

Ear Syringe Nurse is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

Ear Syringe Nurse is the data controller responsible for your personal data.

If you have any questions about this policy or your data, you can contact us at: earsyringenurse@outlook.com

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3. What Data We Collect

We may collect and process the following personal data when you contact us via our website:

  • Full name

  • Email address

  • Phone number

  • Home address

This information is only collected if you choose to provide it via our contact form or direct communication.

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4. How We Use Your Data

We use your personal data solely for the following purposes:

  • To respond to your enquiries

  • To arrange and provide ear care services

  • To communicate with you regarding appointments or services

We do not use your data for marketing purposes unless explicitly agreed.

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5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to respond to enquiries and provide requested services

  • Contractual necessity – where processing is required to deliver agreed services

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6. Data Storage and Security

Your personal data is:

  • Stored securely

  • Protected against unauthorised access, loss, or misuse

  • Retained only for as long as necessary to fulfil the purposes outlined above

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7. Data Sharing

We do not share your personal data with third parties for marketing or analytics purposes.

We also do not use third-party tracking tools, advertising services, or website analytics.

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8. Cookies

Our website does not use cookies or tracking technologies.

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9. Data Retention

We retain your personal data only for as long as necessary to:

  • Respond to your enquiry

  • Provide services

  • Meet any legal or regulatory obligations

Once your data is no longer required to undertake our services, your data will be securely deleted.

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10. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at: earsyringenurse@outlook.com

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11. Complaints

If you are unhappy with how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

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12. Changes to This Policy

We reserve the right update this privacy policy as required. Any changes will be posted on this page with an updated effective date.

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Effective date: 01/05/2026

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